Terms and Conditions
Effective Date: 18-Apr-2025
Welcome to BusBuddy. By using our bus ticket booking service, you agree to the following terms and conditions. Please read them carefully.
1. Definitions
"Company" refers to BusBuddy, the provider of this service.
"User" refers to any person who accesses or uses our services.
"Operator" refers to bus service providers partnered with us.
2. Booking and Payment
- All ticket bookings are subject to availability and confirmation from the bus operator.
- Payment must be completed online through secure payment gateways.
- We are not responsible for failed transactions due to network issues or payment gateway errors.
3. Cancellations and Refunds
- Cancellation policies vary by bus operator. Users should check cancellation terms before booking.
- Refunds, if applicable, will be processed based on the bus operator’s policies and may take up to 5 to 7 business days.
- Service charges or transaction fees may be non-refundable.
4. User Responsibilities
- Users must provide accurate personal and contact details while booking.
- Users must carry a valid ticket and ID proof while traveling.
- Users are responsible for arriving at the boarding point on time.
5. Operator Responsibilities
- Operators are responsible for providing safe and timely travel services.
- The company is not liable for delays, cancellations, or service disruptions caused by operators.
6. Limitation of Liability
We are not responsible for:
- Loss of baggage or personal belongings during travel.
- Service failures due to unforeseen circumstances such as strikes, natural disasters, or accidents.
- Any direct, indirect, or incidental damages arising from using our services.
7. Changes to Services
We reserve the right to modify or discontinue any service, feature, or pricing at any time without prior notice.
8. Privacy Policy
Our Privacy Policy governs the collection and use of user data. By using our services, you agree to the terms of our Privacy Policy.
9. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of Jodhpur(Raj).
10. Contact Information
If you have any questions about these Terms and Conditions, contact us at:
Email: info@busbuddy.co.in
Phone: 7425025073
Address: Plot no 309 hanwant ‘a’ bjs colony jodhpur